Help / FAQ

Domestic Shipping Transit Time

Below are the transit times for all orders being shipped:

USPS First-Class: 1-4 days
USPS Priority: 1-3 days
FedEx Smartpost: 4-8 days

The shipping conformation email sent out simply states your order has been processed, this does not mean your order has left the facility. Please keep an eye on your tracking to know when your package has actually left for delivery.

If your package has already left our facility and you have questions about it, please contact the carrier that has your package along with your tracking number.

USPS 1-877-747-6249
FedEx 1-800-463-3339
YR Customer Service 1-888-972-0809

PO Boxes Orders shipping to PO Boxes will be sent via USPS first-class or USPS Priority Mail.

International Shipping Information

$20 Flat Rate Worldwide
Customer has to pay countries duties and customs fees. Usually takes 7-14 business days to be delivered after it leaves our warehouse and will be shipped through Asendia and then handed over to your local countries post office once it clears customs.

Exchange Rates All prices shown on the website are in U.S. dollars. If you need a conversion to your local currency, please refer to or a similar website. Exchange rates change daily, and is not responsible for any loss incurred as a result of currency fluctuation. Please note that your credit card processor may charge you a conversion rate fee.

Customs and Duties Fees
All applicable custom fees, taxes and duties are the sole responsibility of the customer Custom authorities require that we state the value of your order directly on your package this price is calculated by the retail cost. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. For more information on customs and duties charges, please contact your local customs office.

Packages going to Canada will be handed off too:

Canada Post- 1-866-607-6301

Packages going to Australia will be handed off too: Australia Postal Corp- 613 8847 9045 Packages going to the UK will be handed off too: Royal Mail- 08457 740 740

Packages going to New Zealand will be handed off too:

New Zealand Post- 0800 501 501

Packages Sent to Germany will be handed off too:

Deutschepost- 49 2284333111

Packages going to Norway will be handed off too:

Posten- 47 21316260

Packages going to Sweden will be handed off too:

Postnord- 0771-33 33 10

Holiday Schedule Please note: Packages are shipped out on business days. The following are holidays and considered to be non-business days:

• New Year’s Day
• Martin Luther King’s Birthday
• Presidents’ Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Return & Exchanges

for all return please Click here for our return center

Credit Card will not work at Checkout:

You can always use PayPal. Sometimes credit cards will not work due to the customer moving to a new address that does not match up with old address where he or she had the bank or credit card.